Every call answered. By AI, or by a real agent.

TeleteQ is a cloud-based call center built for small and medium businesses — no hardware, no on-prem PBX. We blend AI voice agents and real agents on your inbound and outbound lines, so nothing rings out.

Book a call See how it works
Inbound support Outbound sales AI voice agents Live agents
Line 04 — Inbound LIVE
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Calls answered today
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Average pickup time
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Customer satisfaction
Who we serve

Built for phone-heavy SMBs

Home services

"Can someone come look at my water heater today?"

E-commerce

"Hey, my order says delivered but it's not here."

Healthcare & dental

"I need to move my cleaning to next week."

Real estate

"Is the Maple Street listing still available?"

Legal intake

"I was in an accident — can someone call me back?"

Insurance

"I need to file a claim — where do I start?"

Auto & repair

"My check engine light's on — can I bring it in?"

Local franchises

"Are you open on Sunday?"

The cost of a missed call

A ringing phone is either a sale or a lost one.

Most SMBs don't lose customers to bad service — they lose them before anyone ever picks up.

MISSED CALL
Right now
After-hours calls go to voicemail, and most callers hang up instead
Your front desk juggles the phone between walk-ins and other work
Outbound follow-up slips whenever the day gets busy
No record of what was said on the call, or by whom
ANSWERED · 3S
With TeleteQ
Every call answered in seconds, any hour, any day
Your team stays focused — TeleteQ owns the line, not a side task
Outbound lists get worked on schedule, every time
Every call transcribed, tagged, and logged automatically
How a call moves through TeleteQ

One number. Every call finds the right answer.

Every call hits the same front door — an AI agent that answers instantly, understands intent, and either resolves it on the spot or hands it to the right human.

teleteq — call-pipeline.log
[01]call.received(line=04, source=inbound)

Inbound or outbound, on your existing business number — nothing to install, nothing to port. You're live in days.

[02]agent.respond()ok

Understands the request in your brand voice, pulls context, and handles routine asks end to end.

[03]escalate.human(reason="complex")ok

Sales conversations and edge cases route to a live agent with the transcript already in hand.

[04]log.outcome(crm, inbox)done

Every call is summarized, tagged, and pushed to your CRM or inbox — searchable within seconds.

What TeleteQ runs for you

Inbound, outbound, and everything on the line between.

Mix and match lines as you grow — start with overflow coverage, add outbound sales when you're ready.

Inbound support

Order status, appointment changes, FAQs, and troubleshooting handled the moment the phone rings.

AI-first

Outbound sales & lead gen

Warm-list calling, appointment setting, and follow-up run by agents trained on your pitch.

Human-led

AI voice agents

Custom-trained on your scripts and knowledge base, speaking in a voice that sounds like your brand.

AI-first

Dedicated live agents

A small pod of agents who learn your account, not a rotating pool reading a generic script.

Human-led

Overflow & after-hours

Keep your own team on the phones during the day — TeleteQ picks up spillover, nights, and weekends.

Hybrid

Multilingual coverage

AI agents fluent across languages by default; bilingual human agents for accounts that need them.

Hybrid

Missed-call text-back

The instant a call goes unanswered, the caller gets a text — a missed ring never becomes a lost customer.

AI-first

Appointment scheduling

Booking, confirmations, and reminder calls that cut no-shows without adding to your team's workload.

Hybrid

Live chat & SMS

The same AI-and-human line extended to your website chat and text — one team, every channel.

Hybrid
Why hybrid, not one or the other

AI for scale. Humans for stakes.

Pure AI lines stumble on nuance. Pure human lines can't answer at 2am or call 500 leads by Friday. TeleteQ runs both on one line and hands off automatically.

Answers instantly, every call, at any hour or volume
Handles repetitive requests without fatigue or script drift
Scales from 10 to 10,000 calls without hiring
Captures structured data on every interaction automatically
Reads tone, frustration, and nuance an AI still misses
Closes considered sales that need real rapport
Handles exceptions, complaints, and judgment calls
Builds the relationship that keeps accounts renewing

Every account gets a routing plan that decides, call by call, which one picks up.

Live across every account right now
24/7
Lines staffed, including holidays
<5s
Target AI pickup time
2 wks
Typical time to go live
100%
Calls transcribed & logged
Fits your stack

Plugs into the tools you already run.

TeleteQ pushes every call, transcript, and outcome straight into the systems your team already checks.

teleteq — integrations.log LIVE
[crm]contact.update(call_id, outcome)ok

Every call and outcome logged to the contact automatically.

[helpdesk]ticket.sync()ok

Calls open, update, and close tickets without manual entry.

[calendar]booking.push()ok

Bookings and reminder calls sync straight to the calendar.

[shop]order.status.pull()ok

Order status pulled live so agents never have to guess.

[chat]alert.push(channel)ok

Urgent calls ping the right channel in real time.

[voip]number.bind(existing)ok

Keep your number — TeleteQ answers behind it.

Pricing

Start with one line. Scale when it's working.

Every plan blends AI and human coverage — the ratio shifts with what you need. Final pricing is scoped to your call volume.

Starter

One number, AI-first coverage with human backup for escalations.

$299/mo

250 AI minutes included · $0.65/min after

  • Inbound support line
  • AI voice agent, brand-trained
  • Business-hours human escalation
  • Call transcripts & summaries
Get a quote
Most common

Growth

Inbound and outbound together, with a dedicated agent pod.

$899/mo

1,000 blended minutes included · $0.55/min after

  • Everything in Starter
  • Outbound sales & lead follow-up
  • 24/7 human coverage
  • CRM integration & live dashboard
Get a quote

Scale

Multi-line, multi-language operation with a named account team.

Custom

Volume pricing · billed annually or monthly

  • Everything in Growth
  • Multiple numbers & departments
  • Multilingual AI + bilingual agents
  • Dedicated success manager
Talk to us

Starting prices shown for a single line — final quote depends on call volume and coverage hours.

Questions

Before you book the call

Line 07 — Support ANSWERED
AI AgentIt's trained on your scripts and tone, so it sounds like your team — not a generic bot. Asked directly, it says so honestly, and hands off to a human the moment the call needs one.
AI AgentNo — most accounts just forward overflow or after-hours calls from their existing number. Porting is optional, and happens on your timeline.
AI AgentIt hands off to a live agent instantly, transcript and account context already attached. The caller never has to repeat themselves.
AI AgentNo — plans run month to month, so coverage flexes with your call volume.
AI AgentAbout two weeks — training the AI on your scripts, connecting your CRM or helpdesk, and staffing your agent pod.
Get a quote

Stop losing calls to voicemail.

Tell us your call volume and hours — we'll map out an AI + human line for your business and send a quote within one business day.

No contract required. A real person reviews every request.

Prefer email? Write to hello@teleteq.cloud

New request ~1 BUSINESS DAY
Monthly call volume

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